PRIVACY POLICY

In these terms and conditions ´The Seller´ means House of Hajar and the company’s website houseofhajar.com. The customer means the purchaser of goods from ´The Seller´ under these terms and conditions

All prices quoted are in OMR (OMANI RIALS) ONLY. Prices and special offers are correct at the time of goods being displayed on the website but are subject to alteration without prior notice

Payments must be made in OMR (OMANI RIALS) by one of the following methods; Visa, MasterCard. Fraudulent use of credit cards will be reported to the relevant authorities

PROCESSING TIME

All orders are processed within 1-2 business days; however, this can vary subject to stock availability. Times quoted are in good faith, but shall not be binding. The Seller can accept no responsibility for transport delays or any other third party causing late delivery.Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery

If there will be a significant delay in shipment of your order, we will contact you via email. These processing times apply to in-stock items only. They do not apply to Stitching and Pre Order items.

We may experience weather related delays. Such delays are not calculated in the shipping timeframes provided at checkout

Estimated Delivery Time

Local Delivery: Within 3 to 5 working days

International Delivery: Within 5 to 10 working days

Delivery on all items on House of Hajar is Two OMR in Muscat Governorate, for other international countries it will be calculated in checkout

All applicable custom fees, taxes and duties are the responsibility of the customer. It is at the sole discretion of custom agents to release your package. Please also note that in some occasions, customs agents may delay the delivery of some packages.

If you use this website you will be responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You must ensure that the password is kept confidential. If you believe that your password has become known to anyone else, you must inform us immediately.

House of Hajar reserves the right to refuse access to the website, terminate accounts, or cancel orders at our discretion. If we cancel an order you will not be charged

When you place an order to purchase an item from House of Hajar , we will send you an email confirming receipt of your order and containing the details of your order. Your order represents an offer to purchase a product, which is accepted by us when we despatch that product to you

That acceptance will be complete at the time we despatch the product to you. Any products on the same order, which are not despatched, do not form part of that contract

All content included on the website is the property of House of Hajar . All software used on this website is the property of House of Hajar or our software suppliers. You may not extract or reutilise part of the contents of the website without the written consent of House of Hajar

House of Hajar grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it except with the written consent of House of Hajar

This licence does not include any resale or commercial use of this website or its contents, any downloading or copying of account information for the benefit of another seller. Neither this website nor any part of it may be reproduced, duplicated, copied, sold, re-sold, visited or otherwise exploited for any commercial purpose without the consent of House of Hajar

House of Hajar shall be entitled to cancel or delay delivery of orders if it is delayed, hindered or prevented from delivery through circumstances beyond its control. Such circumstances shall include (but are not limited to) industrial action, accident, fire, Act of God or failure to deliver by suppliers or carriers

These terms and conditions and all contracts entered into under them are governed by and are to be construed in accordance with the laws of Sultanate of Oman. You agree to submit to the jurisdiction of the Courts of Sultanate of Oman in relation to any contract entered into under these terms and conditions